Privacy Policy

Last updated :: September. 10th, 2025

Introduction

The HART of Hair ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thehartofhair.org/, use our services, or interact with us as a hair styling and transformation coaching business.

By using our services or website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information:

  • Full name

  • Email address

  • Phone number

  • Mailing address

Service-Related Information:

  • Hair history and current condition

  • Styling preferences and goals

  • Transformation coaching objectives

  • Appointment scheduling details

  • Payment information (processed securely through third-party providers)

Communication Records:

  • Live chat conversations

  • Email correspondence

  • Phone call notes

  • Consultation notes

Website Usage Data:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device information

  • Location data (general geographic area)

How We Use Your Information

We use collected information for the following purposes:

Service Delivery:

  • Providing hair styling and transformation coaching services

  • Scheduling and managing appointments

  • Customizing services to your needs

  • Following up on consultations and services

Business Operations:

  • Processing payments

  • Maintaining client records

  • Improving our services

  • Communicating about appointments, services, and updates

Marketing (with your consent):

  • Sending newsletters and promotional emails

  • Sharing styling tips and transformation content

  • Requesting feedback and reviews

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

Service Providers: With trusted third-party providers who assist in business operations (payment processing, appointment scheduling, email services) under strict confidentiality agreements.

Legal Requirements: When required by law, court order, or to protect our rights and safety.

Business Transfer: In the event of a merger, sale, or transfer of business assets.

Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for data transmission

  • Secure servers with restricted access

  • Regular security audits and updates

  • Staff training on privacy protection

  • Secure payment processing through certified providers

Your Rights and Choices

Access and Updates: You may request access to your personal information and request corrections or updates by contacting us.

Email Communications: You can unsubscribe from marketing emails using the link provided in each email or by contacting us directly.

Data Deletion: You may request deletion of your personal information, subject to legal and business requirements.

California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information we collect and the right to delete personal information.

Cookies and Tracking

We use essential cookies for website functionality and may use analytics cookies to improve user experience. You can control cookie settings through your browser preferences.

We do not use cookies for behavioral tracking or advertising purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Client records are typically maintained for 7 years for business and legal purposes.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting updates on our website

  • Sending email notifications to registered users

  • Providing notice during your next appointment

Contact Information

For questions about this Privacy Policy or your personal information, please contact us:

Email: thehartofhair@gmail.com
Website: https://thehartofhair.org/
Business Address: • Loft 111 • beautiLofts @ 42450 Hayes Road in Clinton Township MI 48038

This policy complies with applicable privacy laws including CCPA, COPPA, and CAN-SPAM Act requirements.